Summary: Desupport Matrix

From: Donald Bricker <>
Date: Thu Jan 17 2002 - 10:48:56 EST
Thank You to the following who responded:
     Kenny Raby
     Tom Jones
     David Knight
     Rick McKinney
     Tim Chipman

Searching for EOL on Sunslove produced document InfodocID 10012. This had the
dates and descriptions for levels of support info for Solaris.

Sun's  policy is for support to be for 5 years past the time the product is
last shipped with
the first 4 being full support and the last year being "Time and Materials"
best effort.

 I also heard that it was for 8 years after they stop selling it.

Don Bricker
Database Administrator / System Administrator
Illinois Environmental Protection Agency
1021 North Grand Avenue East
Mail Code #32
Springfield, IL 62794-9276
(217) 558-2290
sunmanagers mailing list
Received on Thu Jan 17 09:50:21 2002

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