Sorry for the late summary - I received a few replies, but I
ultimately decided to simply print the problem files from
a Solaris 2.6 host, since there are several in the same NIS domain.
The suggestions I received were:
- From Dave Foster <foster@bial1.ucsd.edu>:
Back out the suspected patch and see if the problem
goes away.
- From Robert Metcalf <robertm@bscg.com>:
Use the HP JetAdmin software, since the printer in question
was an HP network printer. [I was already using a fairly
recent version of HPNP]
- From Igor Schein <igor@txc.com>:
Try looking at the PostScript file with GhostScript, and
possibly try to edit the PostScript file to fix the problem code.
My original post:
I installed the latest recommended patch cluster for Solaris 2.5.1
on a set of machines last weekend. A user mentioned a couple
of days later that she was unable to print a particular file
which she had printed before the upgrade. I checked into it,
and printing this file (a PostScript file) or any of several
similar ones consistently causes lpsched and lpNet to crash,
and require a manual restart. I am able to print some PostScript
files and text files, so it's not like I can't print at all.
I've tried printing the file on three machines which have this
set of patches installed, and all cause the same failure, so it's
pretty clear (to me anyway) that the patch installation is
the culprit.
The lpNet file contains the following:
05/09 07:25:45 p 195 <none> Initialized & Polling.
05/09 07:25:45 p 195 <none> build info: 12/04/98:08:00:56
05/14 11:22:30 p 195 <none> ERROR: class=NonFatal, type=Internal,
trace=(LpExecEvent), Broken lpExec pipe.
05/14 11:22:30 p 195 <none> ERROR: class=Fatal, type=Internal,
trace=(LpExecEvent), Cannot recover.
05/14 11:22:30 p 195 <none> Abnormal process termination.
I've tried doing:
sh /etc/init.d/lp stop
cd /var/spool/lp
rm -rf fifos temp tmp requests SCHEDLOCK
sh /etc/init.d/lp start
and re-printing, but the same thing occurs.
I am able to print the problem files from a Solaris 2.6 machine,
by the way.
If anyone has any troubleshooting suggestions, I'd like to
hear from you. I already have the latest version of the
lp patch (103959-09) installed.
This archive was generated by hypermail 2.1.2 : Fri Sep 28 2001 - 23:13:20 CDT