In my original message, I wrote:
We have a sparc printer that for some unknown reason has decided
to start printing enscripted ascii files starting about 1/4 of
the page down (thus cutting off the bottom 1/4 of each printed
page). Printing enscripted ascii files on the laserwriter works
correctly, so it doesn't seem to be a software problem. In
addition, we have not changed any of the files that control
printing.
The hardware appears to be ok (no error codes) and no errors are
being reported on the console of the system supporting the
printer. I'd like some suggestions on what else I can do to
test/fix this problem (including letting me know if the printer
needs to be serviced).
FYI, I have all the manuals, and I didn't find anything in them
addressing this situation.
The answer is that the magnets on the lhs of the paper tray needed to
be readjusted. Apparently this is a frequent and annoying occurrence.
As it turned out, I was missing a manual that describes this exact
situation and fix.
Thanks to the following folks for their help:
holle@ASC.SLB.COM
"Hilarie Orman" <ho@cs.arizona.edu>
tgsmith@spdev.East.Sun.COM (Timothy G. Smith - Special Projects)
connie@cec.mtu.edu (Connie Peterman)
"Seth Goldberg" <goldberg@davidsys.com>
Gene.Saunders@West.Sun.COM (Gene Saunders - SW Area SE)
jwseave@srv.PacBell.COM (Jim Seavey)
jack@laguna.ccsf.caltech.edu (Jack Stewart)
Mark Ferraretto <mferrare@physics.adelaide.edu.au>
zjat02@trc.amoco.com (Jon A. Tankersley)
doug@perry.berkeley.edu (Doug Neuhauser)
smc@goshawk.LANL.GOV (Susan Coghlan)
David Fetrow <fetrow@orac.biostat.washington.edu>
doss@cs.anu.edu.au (Peter Farmer)
millidc!indigo!djm@uunet.UU.NET (Drew Montag)
matt@wbst845e.xerox.com (Matt Goheen)
mcgraw@sunspot.sunspot.noao.edu (Robert McGraw)
Ike Stoddard <ias2033@frontier.draper.com>
era@niwot.scd.ucar.EDU (Ed Arnold)
doug@perry.berkeley.edu (Doug Neuhauser)
Stephen E. Hansen <hansen@ee-cf.stanford.edu>
auratek!jeff@uunet.UU.NET (Jeff Martin)
hr@sirius.astro.uiuc.edu (Harold Ravlin)
Paul.Zablosky@mtsg.ubc.ca
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