SUMMARY: HP JetDirect Package Problems

From: Rodney C. Marable (
Date: Wed Aug 20 1997 - 10:28:45 CDT

SUMMARY: HP JetDirect Package Problems

Thanks to:

Randy L. Chatfield (
Bob Fulwiler (
Tom E. Smith (

JetAdmin will not install properly if a user install exists. However,
if you are running NIS/NIS+, disabling the install account and forcing
an update may not be enough; I ended up having to disable NIS/NIS+.
Once this was done, the package installed cleanly.

Note to HP: put this in the README or on the web page!
My original posting:

> I am having a problem adding the HP JetAdmin package to a SPARC-10
> similar to that which Robin Winslett experienced a few months ago.
> /var/tmp/dstreAAAa002e6/HPNP/install/request:
> /var/tmp/dstreAAAa002e6/HPNP/install/request: cannot open
> pkgadd: ERROR: request script did not complete successfully
> Installation of <HPNP> failed.
> No changes were made to the system.
> I've gone through his summary, but I don't think that I'm having the
> same problem as him (the package was installing with an improper UID).
> Mine appears to (attempt, at least) install as root.
> -rw-r--r-- 1 root other 0 Aug 14 15:29 dstreAAAa0050v
> I've checked permissions of /var, /tmp, and /var/tmp . They're all
> okay.
> There are no lock files living in /var/sadm/install or /var/sadm/pkg .
> Truss output returns an error when referring to this file (which isn't
> present); could this be contributing?
> /usr/platform/SUNW,SPARCstation-10/lib/
> HP has been absolutely no help. Your thoughts would be greatly
> appreciated.

	Rodney C. Marable	   Email:
	Systems Administrator	   Voice: 617.528.1917
	Firefly Network Inc.	   Faxsc: 617.577.7220

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