Thankyou to the folks who responded to my question about the ownership
problem in my /var/spool/mail directory for user "chris"
        Glenn Satchell   Glenn.Satchell@Uniq.com.au
        Per Boussard     Per.Boussard@era-t.ericsson.se
        John Benjamins   johnb@Soliton.COM
        and (embarrassingly,) my boss, who reads this list religiously! 
        :)
The answer to the mysterious "#" in front of the ownername in the mail
file was that I had (several month ago) been working with some users who
had "bad" passwords.  As we weren't running yppasswdd (NIS passwd
deamon) at the time, I fudged by inserting a "login once and you HAVE to
change your passwd" entry in /etc/passwd.
The answer to this question was:  
I put an "#" in front of the unused entry for "chris" in the /etc/passwd
file, and I didn't catch it because we use the NIS database for logins.
The "chown" command found the string "#chris" in /etc/passwd before it
tried to look for "chris" in the NIS database.
        For those who aren't familiar with the passwd field in 
        the passwd file, you can force 2-or-3 conditions for your
        users manually... 
        typical entry:
        anybody:abcdefghijklm:601:601:Any Body:/usr/anybody:/bin/sh
        Locked:	(user cannot log in, password preserved)
        anybody:*abcdefghijklm:601:601:Any Body:/usr/anybody:/bin/sh
        Locked:	(user cannot log in, old passwd discarded)
        anybody:*:601:601:Any Body:/usr/anybody:/bin/sh
        Forced Password prompt at login:
        anybody:,.:601:601:Any Body:/usr/anybody:/bin/sh
        No Password: (thus no security)
        anybody::601:601:Any Body:/usr/anybody:/bin/sh
I'm still investigating the outbound mail problem, but the resolution
above is probably the answer there too....
Thanks again everyone....
(original question(s))_______________________
> 
> I have a weird situation with a user's mail... and I'm looking for hints
> or suggestions on how to procede:
> 
> The Problem:
> 
>       User "chris" can not send mail outside our domain to other
>       external domains.
> 
>       User "chris" CAN recieve mail from any external domain...
> 
>       While investigating, (perhaps unrelated) I checked the 
>       /var/spool/mail listing for "chris" and saw that the
>       spool files for ONLY THIS USER has one strange difference...
>       the "owner" name for chris is "#chris", all other user
>       "owner" names are normal.  (the "owner" name s/b "chris").
> 
> The system:
> 
>       Mail Server:
>       SPARC2 server running SunOS 4.1.3
>       Sendmail v4.1
>       POP 1.831beta (I'm not yet sure where from, but it's worked
>                       flawlessly until last month)
> 
>       User is on a MAC, MacOS 7.5, running MacTCP and Netscape 3.0, 
>       otherwise connected to our UNIX system with CAP.
> 
> Other possible contributing data:
> 
>       The user was using TCP/Connect II on the MAC until mid 
>       December, when we switched to Netscape 3.0 for cross-platform
>       uniformity.  (we also have NT, Win95, Solaris, and LYNX OS 
>       online at this site... almost all users are using Netscape
>       to read mail.  NO OTHER MAC user is experiencing this
>       problem.)
> 
>       What I've tried:
> 
>               Rebuilding the user's entires in passwd and group files
> 
>               Reinitializing NIS
> 
>               Reinitializing DNS
> 
>               Removing mail files and recreating them for the user
> 
>       EVERY time, the result has been the user's mail files have
>       an ownership that includes a "#", but ALL other files owned
>       by this user do NOT have the "#" in the owner column.
-- Jim Harmon The Telephone Connection jim@telecnnct.com Rockville, Maryland
This archive was generated by hypermail 2.1.2 : Fri Sep 28 2001 - 23:11:42 CDT