SUMMARY - mail tool problem

From: Dan A. Zambon (dzambon@afit.af.mil)
Date: Mon Sep 13 1993 - 21:09:06 CDT


Hi Netters!
Well, I posted last Friday a question on the mail tool (see original
post below) and mentioned how easy the solution would be to find. It
was. Almost all of the respondees said "Well, Dummy, has the
user clicked on "done" in the mail tool?". This was, of course,
the problem. The user was just closing the mail tool, then logging out.
This does not update the mail folder. Clicking on the "done" button,
updates any changes.

As always, I appreciate the time and effort of those who responded.
There were so many, I will not list them here. I am always impressed
with the quality of the knowledge on this net, and the willingness
of the members to share it. So thanks.....

By the way, the user is being tied to an ant hill tomorrow for not knowing
of this, and I will be staked out early next week for not being aware
of the answer as well. Refreshments will be served....

Dan
------------------------------------------------------------------
Dan A. Zambon email: dzambon@afit.af.mil
Air Force Institute of Technology phone: (513) 255-9264
Department of Electrical and Computer Engineering
Wright Patterson AFB, Oh 45433-7765
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Original Post:
*********************************************************************
Hi Netters!

Fridays are for easy problems, right? Not the system crashing ones,
but the annoying ones that we want to fix when we have time. Here is
one for you...

A user is getting "new" mail messages EVERYTIME he logs on. The messages
are actually old ones - ones that have already been read. He deletes them
(using the delete button in the mail tool), yet when he logs on again, they
are back. Configuration is a 630MP, serving about 40 Sparc systems, running
4.1.1 to 4.1.3.

Has anyone seen (and fixed, of course) this?

Thanks for your time. I will summarize....

Dan
------------------------------------------------------------------
Dan A. Zambon email: dzambon@afit.af.mil
Air Force Institute of Technology phone: (513) 255-9264
Department of Electrical and Computer Engineering
Wright Patterson AFB, Oh 45433-7765
------------------------------------------------------------------

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